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Customer care

Customer care

Profuomo represents Timeless Comfort.

Timeless comfort is therefore the goal for our customer care team.

Making sure your purchase is to your satisfaction is our priority. Our customer care team is available if you have any questions about our products or services. Of course, we are also at your service for (style) advice.

Our team can be reached every working day from 9 a.m. to 5 p.m.

You can easily ask your questions via E-mail: or Whatsapp. Our aim is to answer your questions within 2 working days.

Questions asked during the weekend we will deal with them on Monday.

*Because of the strike of Post NL's truck drivers, shipments within the Netherlands are delayed by 1-3 working days.